1. Introduction
TABI ("Company", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website (tabi.gg), use our diagnostic tools, or engage us for managed services. This Privacy Policy describes how we collect, use, disclose, and protect your information.
By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information you provide directly
- Contact information: name, email address, company name, job title, phone number
- Diagnostic data: responses submitted through the TABI Engine Score assessment
- Account information: credentials for accessing client dashboards or portals
- Communications: messages, inquiries, and correspondence sent to us
- Payment information: billing details processed through our payment provider (Stripe)
2.2 Information collected automatically
- Usage data: pages visited, features used, time spent, referring URLs
- Device information: browser type, operating system, device type, screen resolution
- Network data: IP address, approximate geographic location
- Cookies and similar technologies: as described in Section 7
2.3 Information from third parties
- Advertising platforms: campaign performance data, account status, and policy compliance information from Google Ads, Meta, TikTok, and other platforms accessed on behalf of clients
- Analytics providers: aggregated website analytics data
- Business partners: referral information from partner organizations
3. How We Use Your Information
| Purpose | Legal basis |
|---|---|
| Provide and maintain our Services | Contract performance |
| Process diagnostic assessments and generate Engine Scores | Contract performance |
| Manage client advertising accounts and campaigns | Contract performance |
| Send service-related communications | Legitimate interest |
| Send marketing communications (with consent) | Consent |
| Analyze and improve our Services | Legitimate interest |
| Detect and prevent fraud or abuse | Legitimate interest |
| Comply with legal obligations | Legal obligation |
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: hosting (Netlify, DigitalOcean), payment processing (Stripe), analytics (Google Analytics), email services, and scheduling tools (Calendly) that assist in delivering our Services
- Advertising platforms: Google, Meta, TikTok, and other advertising platforms as necessary to manage campaigns on behalf of clients
- Professional advisors: legal, accounting, and insurance professionals as needed
- Legal requirements: when required by law, regulation, legal process, or governmental request
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy:
- Client data: for the duration of the service engagement plus three (3) years, unless longer retention is required by law
- Diagnostic data (Engine Score): for twenty-four (24) months from submission
- Marketing contacts: until you unsubscribe or request deletion
- Website analytics: aggregated and anonymized data may be retained indefinitely
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you
- Correction: request correction of inaccurate or incomplete information
- Deletion: request deletion of your personal information, subject to legal retention requirements
- Portability: request your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest
- Withdraw consent: withdraw previously given consent at any time
To exercise any of these rights, contact us at privacy@tabi.gg. We will respond within thirty (30) days.
7. Cookies and Tracking Technologies
We use the following types of cookies and similar technologies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for site functionality, security, and session management | Session |
| Analytics | Help us understand how visitors interact with our site | Up to 24 months |
| Functional | Remember your preferences and settings | Up to 12 months |
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.
8. International Data Transfers
TABI is based in Uruguay. Your information may be transferred to and processed in countries other than your own, including the United States (where many of our service providers operate). We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.
Uruguay has been recognized by the European Commission as providing an adequate level of data protection.
9. Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS/SSL), access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by providing additional notice (such as email notification for active clients).
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
TABI — Data Protection
Montevideo, Uruguay
privacy@tabi.gg